AI Assistant for Doctors and Hospitals
Bot MD
Bot MD is an AI-powered assistant that revolutionizes hospital workflows by giving doctors instant access to critical hospital resources, automating patient communication, and streamlining clinical documentation. It delivers personalized, on-demand AI support through mobile and web platforms, making healthcare more efficient and connected.
What is Bot MD?
Bot MD empowers doctors and healthcare institutions with real-time access to clinical information, hospital protocols, directory services, patient communication tools, and automated transcription. Built with React, React Native, and Python Django, it integrates deeply into hospital systems, allowing hospitals to automate call roster updates, send appointment reminders, and even monitor patient health post-discharge. Bot MD is designed to save doctors’ time, reduce administrative burden, and improve the patient experience across hospitals, outpatient clinics, and specialty practices.
Services Provided
Objectives
- ◇Provide instant, mobile-first access to hospital-specific clinical resources.
- ◇Automate patient communication including reminders, post-discharge monitoring, and outpatient management.
- ◇Enable AI-driven transcription and note-taking to save doctors’ time and improve documentation accuracy.
- ◇Integrate seamlessly with hospital systems such as call rosters, formularies, directories, and EMR platforms.
Approach
Our approach to building Bot MD involved creating a real-time, responsive AI system with a scalable cloud backend, intuitive mobile interfaces, and deep hospital system integrations. Using React and React Native for user-facing applications and Python Django for backend services, we prioritized security, accessibility, and healthcare compliance. We integrated speech recognition, chatbot flows, and secure messaging channels to create a comprehensive virtual assistant experience tailored for healthcare organizations.
Backend Development (Python Django)
We engineered a cloud-native backend capable of handling hospital-specific content, patient messaging, chatbot training, and speech-to-text transcription services securely and at scale.
- ◇Developed HIPAA-compliant APIs for hospital protocols, doctor directories, call rosters, and drug formularies.
- ◇Built an AI chatbot engine that allows hospitals to customize responses for specific departments and workflows.
- ◇Integrated Google Cloud Speech-to-Text for real-time transcription of dictated clinical notes.
Frontend & Mobile Development (React, React Native)
Designed highly responsive web and mobile apps that deliver a seamless user experience for doctors accessing hospital information or communicating with patients.
- ◇Created mobile-first interfaces optimized for quick hospital directory lookup, protocol search, and chatbot interaction.
- ◇Enabled offline access for key hospital information using React Native's local caching.
- ◇Implemented progressive disclosure UX for clinical workflows to minimize cognitive load for busy healthcare professionals.
AI Chatbot and Patient Automation
Built dynamic chatbot workflows that hospitals can configure to automate patient updates, reminders, surveys, and health monitoring—all powered by AI.
- ◇Developed customizable chatbot templates for outpatient reminders, appointment scheduling, medication compliance checks, and post-discharge surveys.
- ◇Integrated Twilio SMS and WhatsApp API to send messages directly to patients' phones.
- ◇Enabled real-time dashboarding for hospitals to monitor patient engagement and response rates.
Transcription and Note Automation
Implemented AI-driven speech recognition workflows to allow doctors to instantly dictate clinical notes, orders, and case summaries into their devices.
- ◇Built real-time speech-to-text modules for instant note transcription.
- ◇Enabled voice search for hospital protocols, drug formularies, and call schedules.
Results
Reduction in administrative burden
Hospitals onboarded across Asia
Improvement in outpatient follow-up rates
Accuracy of voice transcription
Conclusion
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