Privacy Policy
Introduction
PIESTACK Hide Corporation Ltd ("Company", "we", "us", or "our") operates the PIESTACK website and is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your information.
Information We Collect
- Personal details like name, email, and billing info.
- Usage data such as browser type, pages visited, and time spent.
- Cookies and similar tracking technologies for improving experience.
How We Use Information
- To operate and improve our services.
- To provide support and process transactions.
- To send notifications and important updates.
- To comply with legal requirements and enforce terms.
Refund Policy
All payments are secured by Stripe. Refund requests must be made within 7 days of the original transaction. We guarantee a full refund for subscriptions or trials purchased through the PIESTACK website.
PIESTACK may reject a refund request in the following cases:
- Intentional misuse, hacking attempts, or reputation damage.
- Unauthorized resale of PIESTACK services.
- Fraudulent activity including affiliate fraud.
Procedure for Refund
Email your refund request to business@pie-stack.com using the same email address used for payment.
Refund Request Email Must:
- Be sent from the original payment email;
- Include the transaction date and reason for the refund.
Requests are reviewed within 3 business days.
Your Data Rights
- Access, update, or delete your personal data.
- Withdraw consent and object to processing.
- Request data portability and restrict data use.
Security
We implement best practices to protect your data but cannot guarantee absolute security.
Changes to this Policy
We may update this policy at any time. All changes will be posted on this page with an updated effective date.
Contact Us
For any questions or concerns, please email us at business@pie-stack.com.