Mobile Dispatch and Delivery Platform for Norton Transport
NT Go
NT Go is a mobile-first dispatch and vehicle delivery platform developed for Norton Transport. It empowers drivers and dispatch teams with real-time load management, delivery tracking, and communication tools to streamline vehicle transport operations across the United States.
What is NT Go?
NT Go was built to modernize the logistics operations of Norton Transport by offering drivers and dispatchers a seamless mobile experience. Developed using React Native and Node.js, the platform allows drivers to view, accept, and complete vehicle delivery assignments on the go. It provides real-time updates to dispatch teams, automates document uploads like delivery photos and proof of delivery, and enhances communication throughout the transport lifecycle. Designed for scale, NT Go improves fleet efficiency, reduces delivery errors, and accelerates operational workflows across Norton’s national vehicle transport network.
Services Provided
Objectives
- ◇Provide drivers with a mobile-first platform to manage vehicle deliveries in real time.
- ◇Enable dispatch teams to assign, track, and communicate loads more efficiently.
- ◇Automate delivery proof submission with photo uploads, digital signatures, and status updates.
- ◇Improve fleet coordination and reduce delivery times across a national network.
Approach
Our approach to building NT Go focused on delivering a highly responsive, offline-capable mobile platform that could handle real-time logistics operations. We combined React Native for a seamless cross-platform mobile experience and Node.js for scalable backend services, ensuring drivers and dispatch teams could manage deliveries effectively even in low-connectivity environments. Socket.IO was used for instant communication between drivers and dispatchers, ensuring real-time tracking and updates.
Mobile App Development (React Native)
Developed a full-featured mobile application for drivers and dispatchers to manage transport workflows with real-time updates and offline support.
- ◇Designed a user-friendly interface for drivers to view, accept, and complete assigned loads.
- ◇Built offline data syncing capabilities to ensure uninterrupted operations in remote areas.
- ◇Integrated camera access for photo uploads of delivered vehicles and document captures.
Backend Development (Node.js)
Built a scalable, real-time backend system to manage load assignments, delivery statuses, driver profiles, and fleet tracking.
- ◇Developed RESTful APIs for driver onboarding, load management, and delivery reporting.
- ◇Implemented robust authentication and security protocols for driver access control.
- ◇Integrated delivery status automation and reporting modules.
Real-Time Dispatch Communication (Socket.IO)
Enabled instant communication between drivers and dispatch teams using real-time websockets.
- ◇Implemented load update push notifications and real-time status tracking.
- ◇Built a dispatch dashboard with live driver location updates and load progress tracking.
Results
Drivers actively using the app
Reduction in paperwork processing
Increase in delivery accuracy and proof collection
Conclusion
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